Troubleshooting
Configuration Issues
Section titled “Configuration Issues””Please set api_token for X”
Section titled “”Please set api_token for X””- Check
.envhas correct variables - Run
php artisan config:clear - Verify variable names
Phone Number Issues
Section titled “Phone Number Issues””Invalid Bangladeshi mobile number”
Section titled “”Invalid Bangladeshi mobile number””Valid formats:
01712345678+88017123456788801712345678
Gateway Issues
Section titled “Gateway Issues”Authentication Errors
Section titled “Authentication Errors”- Verify API tokens/keys
- Check credentials haven’t expired
- Ensure account is active
Timeout Errors
Section titled “Timeout Errors”BARTA_REQUEST_TIMEOUT=30Queue Issues
Section titled “Queue Issues”SMS Not Sending
Section titled “SMS Not Sending”- Run
php artisan queue:work - Check failed_jobs table
php artisan queue:failedphp artisan queue:retry {id}